Contact Center Representative - Starting at $20-$25/hr plus incentive!
North Shore Bank North Shore Bank Brookfield, WI Brookfield, WI Full-time Full-time $20 - $25 an hour $20 - $25 an hour 4 days ago 4 days ago 4 days ago As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish.
And it's our employees that make the difference.
With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel.
As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities.
Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.
Be part of a dynamic and supportive customer support team.
Bring your high energy and ability to provide personalized customer service to both our customers.
As a Contact Center Rep you will have the training, resources, and dedication of your supervisors and coworkers to be successful, feel engaged, and continue to learn and grow in your career.
Benefits of a Contact Center Representative:
Competitive pay starting at least $20/hour Initial and on-going training to keep new and current skills sharp and to learn new skills related to advancement opportunities Fulfilling - makes you feel like you are really making a difference Genuine camaraderie on this team Flexible scheduling; opportunity for occasional work from home Comfortable work area and surroundings Your input and ideas will be requested and appreciated Position allows personal strengths to show and encourages growth in a supportive environment Individual strengths and personalities are appreciated and nurtured To be successful as a Contact Center Representative:
1-2 years' experience in a customer service/call center role resulting in a high level of customer satisfaction Effective verbal and written communications skills Above average computer navigation skills along with confidence in using a variety of digital platforms Prior banking experience preferred Ability to embrace change and learn new ways to work Bilingual/Spanish a plus (earn more for bilingual ability) Availability to work flexible hours, including some Saturdays High school diploma or GED required Your responsibilities as a Contact Center Representative:
Assist customers through phone, email, and chat channels with resolving payment issues (such as debit cards, bill pay, person-to-person and account-to-account digital platforms), and resolving deposit account questions Utilize effective problem solving skills to find solutions Exercise professionalism Apply critical thinking and best practices in order to identify and respond accurately to customer situations North Shore Bank is regularly recognized as a top workplace and provides excellent benefits.
Learn more about us at www.
northshorebank.
com/Careers.
Equal Opportunity Employer.
Member FDIC.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
And it's our employees that make the difference.
With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel.
As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities.
Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.
Be part of a dynamic and supportive customer support team.
Bring your high energy and ability to provide personalized customer service to both our customers.
As a Contact Center Rep you will have the training, resources, and dedication of your supervisors and coworkers to be successful, feel engaged, and continue to learn and grow in your career.
Benefits of a Contact Center Representative:
Competitive pay starting at least $20/hour Initial and on-going training to keep new and current skills sharp and to learn new skills related to advancement opportunities Fulfilling - makes you feel like you are really making a difference Genuine camaraderie on this team Flexible scheduling; opportunity for occasional work from home Comfortable work area and surroundings Your input and ideas will be requested and appreciated Position allows personal strengths to show and encourages growth in a supportive environment Individual strengths and personalities are appreciated and nurtured To be successful as a Contact Center Representative:
1-2 years' experience in a customer service/call center role resulting in a high level of customer satisfaction Effective verbal and written communications skills Above average computer navigation skills along with confidence in using a variety of digital platforms Prior banking experience preferred Ability to embrace change and learn new ways to work Bilingual/Spanish a plus (earn more for bilingual ability) Availability to work flexible hours, including some Saturdays High school diploma or GED required Your responsibilities as a Contact Center Representative:
Assist customers through phone, email, and chat channels with resolving payment issues (such as debit cards, bill pay, person-to-person and account-to-account digital platforms), and resolving deposit account questions Utilize effective problem solving skills to find solutions Exercise professionalism Apply critical thinking and best practices in order to identify and respond accurately to customer situations North Shore Bank is regularly recognized as a top workplace and provides excellent benefits.
Learn more about us at www.
northshorebank.
com/Careers.
Equal Opportunity Employer.
Member FDIC.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
